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lil tech support....

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Alerik
Sir Postalot
Sir Postalot


Joined: 13 Oct 2002
Posts: 1375



PostPosted: 06/24/04 - 16:15    Post subject: lil tech support.... Reply with quote

The other day, my girlfriends laptop for whatever reason, reset back to its default settings. It did not delete anything, because I was able to find all the old folders, it just basically removed any new folders, images and what not from the desktop. I went and looked at User info in the control panel and it looks like the computer for whatever reason put the old desktop as a back up and just put the original back up.

This is windows xp, any idea how to revert back to how it was?
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kemble
RealPoor Sensei
RealPoor Sensei


Joined: 14 Oct 2002
Posts: 1909
Location: MI



PostPosted: 06/24/04 - 16:17    Post subject: Reply with quote

under c:\documents and settings\ is there multiple users? Does one of the desktop folders under a particular user = her old desktop?
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Alerik
Sir Postalot
Sir Postalot


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PostPosted: 06/24/04 - 16:20    Post subject: Reply with quote

Yeah, found that, now how do I go about resetting it?
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kemble
RealPoor Sensei
RealPoor Sensei


Joined: 14 Oct 2002
Posts: 1909
Location: MI



PostPosted: 06/24/04 - 16:25    Post subject: Reply with quote

well... besides the obvious cause which would be she logged in as someone else.... I would say that one or more files on her desktop became corrupted. When that happens, win2k and XP will create a new profile or use the default I forget which...

What you can do is simply drag all the files from her old desktop to the new profile she is using. To find out what profile you are using go to Start -> Run -> type in 'cmd' and it should come up with a prompt that says C:\Documents and Settings\someuser
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Alerik
Sir Postalot
Sir Postalot


Joined: 13 Oct 2002
Posts: 1375



PostPosted: 06/24/04 - 16:27    Post subject: Reply with quote

ahh, ok, was hoping there was an easier way. Thanks much.
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kemble
RealPoor Sensei
RealPoor Sensei


Joined: 14 Oct 2002
Posts: 1909
Location: MI



PostPosted: 06/24/04 - 16:28    Post subject: Reply with quote

it doesnt get much easier than dragging and dropping some files dude Smile
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Alerik
Sir Postalot
Sir Postalot


Joined: 13 Oct 2002
Posts: 1375



PostPosted: 06/24/04 - 16:30    Post subject: Reply with quote

I was hoping i could just click something, im lazy.
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