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kireol
RealPoor Master of Posts
Joined: 02 Aug 2003
Posts: 9517
Location: Royal Oak, MI
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Tolanin
RealPoor Guru
Joined: 16 Oct 2002
Posts: 3551
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 Posted: 11/25/03 - 21:10 Post subject:
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hehe more like a bump on the road to moving it all overseas.. sadly its still cheaper to retrain these people to be very good at english with only slight accents than it is to pay an american tech.
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WheresNWS
RealPoor Master of Posts
Joined: 19 Nov 2002
Posts: 6448
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Posted: 11/25/03 - 21:14 Post subject:
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I recently learned a little about pricing. You can get two .net developers + a project manager at a shop contract rate for $2,500/month. Antbody want to compete with that?
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Tolanin
RealPoor Guru
Joined: 16 Oct 2002
Posts: 3551
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Posted: 11/25/03 - 21:16 Post subject:
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we need higher tarriffs~!
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r00typooh
RealPoor Master of Posts
Joined: 11 Oct 2002
Posts: 5178
Location: Miami, FL
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Posted: 11/25/03 - 21:19 Post subject:
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many of the people i know with dell corporate accounts love dell's tech support in india. my friends have said that the techs who they've spoken with are very knowledgeable and are able to solve problems quickly.
as much as i hate moving jobs overseas, at least those guys make you think they like their job over the phone, much different from the attitude you'll get from the tech support people in the US.
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Occulis
RealPoor Jedi
Joined: 11 Oct 2002
Posts: 13293
Location: Moral Relativity Central
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Posted: 11/25/03 - 21:20 Post subject:
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Dell just cancelled ALL of their overseas tech support and moved it back to the USA.
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Cyklops
Total Newbie
Joined: 13 Oct 2002
Posts: 25
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Posted: 11/25/03 - 21:49 Post subject:
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I do tech support for Belkin and they just recently eliminated about 95% of thier overseas tech support centers and moved them back to the states.
People were complaining about the same thing, hard to communicate with the tech's with thick accents and very poor english 
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WheresNWS
RealPoor Master of Posts
Joined: 19 Nov 2002
Posts: 6448
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Posted: 11/25/03 - 21:51 Post subject:
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I don't understand what this celebration is about. Don't all you tech support people hate your jobs?
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Occulis
RealPoor Jedi
Joined: 11 Oct 2002
Posts: 13293
Location: Moral Relativity Central
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Posted: 11/25/03 - 21:56 Post subject:
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| WheresNWS wrote: | | I don't understand what this celebration is about. Don't all you tech support people hate your jobs? |
My job is great. It's the customers I hate.
Besides... seeing any part of the US economy shipped overseas is s****y. I feel the same way about factory workers who make 3x my wage for manual labor.
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hitachi
RealPoor Sensei
Joined: 11 Oct 2002
Posts: 1507
Location: Maryland
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Posted: 11/25/03 - 22:03 Post subject:
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it all comes down to whether you prefer to have a bad back and bad knees or go insane, at the age of 43.
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Paden
RealPoor Master of Posts
Joined: 23 Oct 2002
Posts: 9362
Location: North CAROLINA!
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Posted: 11/25/03 - 22:04 Post subject:
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I hate calling tech support. I rarely call them.
They are some arrogant SOBs!
But Hell It's a job I would work for tech support.
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Tolanin
RealPoor Guru
Joined: 16 Oct 2002
Posts: 3551
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Posted: 11/25/03 - 22:18 Post subject:
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Paden people thinking they are more intelligent than you can hardly be considered arrogant.
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r00typooh
RealPoor Master of Posts
Joined: 11 Oct 2002
Posts: 5178
Location: Miami, FL
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Posted: 11/26/03 - 10:43 Post subject:
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i'd like to do tech support for apple ...
HI SIR, YOU HAVE A PROBLEM?
OHH IS THAT RIGHT?
HAH BUY A NEW COMPUTER.
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Banzai
Guest
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Posted: 11/26/03 - 14:27 Post subject:
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<img src="http://www.stomps.org/Quizzes/Jimmy/burns.gif">
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atarom
Dalai Lama of RealPoor
Joined: 11 Oct 2002
Posts: 16398
Location: 375th st. Y
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Posted: 11/26/03 - 15:37 Post subject:
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you're
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Cyklops
Total Newbie
Joined: 13 Oct 2002
Posts: 25
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Posted: 11/26/03 - 18:06 Post subject:
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i love my tech support job. i play video games all day while talking to people on the phone. no dress code, no bosses really and i can do whatever i want while getting paid for it
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ATM Banana
RealPoor Master of Posts
Joined: 02 Jan 2003
Posts: 8575
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Posted: 11/26/03 - 18:09 Post subject:
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did you try to correct that image's spelling, because it was correct, and you were wrong...
maybe you're refering to something else.
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Fluxus the Rogue
Luke Warm
Joined: 11 Nov 2002
Posts: 385
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Posted: 11/27/03 - 00:23 Post subject:
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The interesting thing about that article is that Dell moved tech jobs back to the US and their stock went up. Major corporations are selling out quality for the quick buck by sending jobs overseas. This is the same thing Textiles bitched about in the 80's, then it was Automotive in the 90's. Now, it's finally happening to the white-collar, upper-middle class. At some point, corporations are gonna have to realize two things: 1) You can't have a consumer-based society when said consumers have no jobs. And, 2) Moving jobs over-seas might turn a quick profit, but long-term quality will suffer. And, in the end, so will that corporation.
I hate corporations.
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atarom
Dalai Lama of RealPoor
Joined: 11 Oct 2002
Posts: 16398
Location: 375th st. Y
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Posted: 11/27/03 - 00:50 Post subject:
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| ATM Banana wrote: |
did you try to correct that image's spelling, because it was correct, and you were wrong...
maybe you're refering to something else. |
your a quick one.
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