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Weirdest thing a customer has said about me

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Occulis
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Joined: 11 Oct 2002
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PostPosted: 12/08/03 - 15:53    Post subject: Weirdest thing a customer has said about me Reply with quote

He was pleasant, I was pleasant and I fixed his problem. Next time he called for tech support, he asked to talk to someone "not so smart as that last guy" because he "had some trouble understanding" me.

So he specifically wants to talk to dumb people? Or it's just communication problems?

It makes me feel funny inside.. like.. sad or uhh... concerned.
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Jakanden
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Joined: 11 Nov 2003
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PostPosted: 12/08/03 - 15:54    Post subject: Re: Weirdest thing a customer has said about me Reply with quote

Dunn wrote:
He was pleasant, I was pleasant and I fixed his problem. Next time he called for tech support, he asked to talk to someone "not so smart as that last guy" because he "had some trouble understanding" me.

So he specifically wants to talk to dumb people? Or it's just communication problems?

It makes me feel funny inside.. like.. sad or uhh... concerned.


People suck - that is all.
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Paco
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Joined: 13 Oct 2002
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PostPosted: 12/08/03 - 15:55    Post subject: Reply with quote

This one time, on one of my surveys, I got this for the question, "What could he have done to provide better support?"

Answer: Serve coffee.

I laffed long time.
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GruntingCod
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PostPosted: 12/08/03 - 16:08    Post subject: Re: Weirdest thing a customer has said about me Reply with quote

Jakanden wrote:
Dunn wrote:
He was pleasant, I was pleasant and I fixed his problem. Next time he called for tech support, he asked to talk to someone "not so smart as that last guy" because he "had some trouble understanding" me.

So he specifically wants to talk to dumb people? Or it's just communication problems?

It makes me feel funny inside.. like.. sad or uhh... concerned.


People suck - that is all.
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Spitulski
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Joined: 23 Nov 2002
Posts: 4344
Location: Washington



PostPosted: 12/08/03 - 16:30    Post subject: Reply with quote

Translation: Because I don't feel like making the effort to understand a computer technician using computer-related words, I would prefer to have a technician that doesn't know what they're talking about using Joe Average words. +5 Lazy
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Kantiz
Sir Postalot
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Joined: 13 Oct 2002
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PostPosted: 12/08/03 - 17:49    Post subject: Reply with quote

Spitulski wrote:
+5 Lazy


I believe you meant to say +1 post.
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Spitulski
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Joined: 23 Nov 2002
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PostPosted: 12/08/03 - 18:24    Post subject: Reply with quote

Kantiz wrote:
Spitulski wrote:
+5 Lazy


I believe you meant to say +1 post.


+5 lazy to the customer, +1 for the post. Eh gov'nor?
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Kantiz
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PostPosted: 12/08/03 - 18:25    Post subject: Reply with quote

Spitulski wrote:
Kantiz wrote:
Spitulski wrote:
+5 Lazy


I believe you meant to say +1 post.


+5 lazy to the customer, +1 for the post. Eh gov'nor?


word
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WhiteWidow
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PostPosted: 12/08/03 - 21:08    Post subject: Reply with quote

+1 for post count.
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Jinu
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PostPosted: 12/08/03 - 21:33    Post subject: Reply with quote

christ how many of you f*****s work in tech support?
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WheresNWS
RealPoor Master of Posts
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Joined: 19 Nov 2002
Posts: 6448



PostPosted: 12/08/03 - 22:00    Post subject: Reply with quote

I just called expdia's support line. The guy sounded very Indian, but not. I guess from Bombay. He described every single thing he did.

"Now I am typing in your inierary number."
"Now I am retreiving your itinerary information."
"Now I will be putting you on hold to retreive some further information."
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Andur Ravenblade
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Joined: 11 Oct 2002
Posts: 1214



PostPosted: 12/08/03 - 22:22    Post subject: Reply with quote

"Now I am getting +1."
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