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brandy
Fresh Meat
Joined: 02 Sep 2003
Posts: 8
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 Posted: 01/22/08 - 00:47 Post subject:
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Boy, oh boy. I have never saw such a bad service support so far like this one from Vanguard Online. I have send them the detailed description of my machine specification, before I have described them my problem with no screen and just music on, when I log in to the game. After two weeks, they replied and told me to describe my problem again more accurate. I have resolved the issue by myself in the meantime, but no matter that, their Customer support service, just don’t rely on it. Nothing else.
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cale
Fresh Meat
Joined: 03 Jul 2003
Posts: 8
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Posted: 02/17/08 - 20:38 Post subject:
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Actually, it is quite good that you even got a reply, because I had similar problems like you did, and I never got a reply, and I wrote few times about it. But, isn’t that just another reason, why we should make our Guild even more stronger? I have realized that all of those game manufacturers are just not reliable to provide any fair support, just because they are too busy. My opinion, that’s all.
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