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Regan
Toomuchtimeonhands
Toomuchtimeonhands


Joined: 22 Oct 2002
Posts: 751
Location: Miami



PostPosted: 04/11/03 - 04:40    Post subject: Unbeleivable Reply with quote

Taken from the latest Shadowbane patch message:

...Since the server improvements schedualed to take place friday areexpected to take 8 hours, all shadowbane subscribers will be credited one extra day to their subscription...


I about shit myself when I read this, could anyone concivably see EQ or DAoC doing anything remotely like this? EQ would take servers down for a day and just tell us all to fuckoff basicly, and downtimes were usualy 5+ hours for a patch. Longest SB downtime has been 2 hours. So far I'm pretty damn impressed Very Happy
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Fluxus the Rogue
Luke Warm
Luke Warm


Joined: 11 Nov 2002
Posts: 385



PostPosted: 04/11/03 - 05:44    Post subject: Reply with quote

Shocked Wow! Shocked
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Frax
RealPoor Master of Posts
RealPoor Master of Posts


Joined: 11 Oct 2002
Posts: 8489
Location: Fuck yoiu fucking fuckers



PostPosted: 04/11/03 - 08:43    Post subject: Reply with quote

Who cares, the game is a piece of shit Razz
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Kikk
Can't Stop Posting
Can't Stop Posting


Joined: 14 Oct 2002
Posts: 695
Location: Jacksonville, NC



PostPosted: 04/12/03 - 14:41    Post subject: Reply with quote

lol EQ can afford to lose a few subscribers with there 400K+ base. Shadowbane cannot.
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Tolanin
RealPoor Guru
RealPoor Guru


Joined: 16 Oct 2002
Posts: 3551



PostPosted: 04/12/03 - 17:44    Post subject: Reply with quote

EQ didnt always have 400k people and they never did this...
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Paradroid
Fresh Meat
Fresh Meat


Joined: 30 Mar 2003
Posts: 7
Location: TX



PostPosted: 04/14/03 - 23:27    Post subject: Reply with quote

EQ was also not nearly as unstable as Shadowbeta.
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Regan
Toomuchtimeonhands
Toomuchtimeonhands


Joined: 22 Oct 2002
Posts: 751
Location: Miami



PostPosted: 04/15/03 - 09:36    Post subject: Reply with quote

like hell it wasn't! I wasn't around for release but the servers turned to shit for atleast a week after Kunark was release, total shit! They were down for an entire day, then there was always one or more of them down at a time from one bugged crash or another, and every couple of hours there was another emergency patch to DL to try and get it working for people who had and didn't have Kunark installed. Velious didn't exactly have a smooth launch either. Wasn't around for SoL but PoP was alright.
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Minion
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PostPosted: 04/15/03 - 09:46    Post subject: Reply with quote

Regan wrote:
like hell it wasn't! I wasn't around for release but the servers turned to shit for atleast a week after Kunark was release, total shit! They were down for an entire day, then there was always one or more of them down at a time from one bugged crash or another, and every couple of hours there was another emergency patch to DL to try and get it working for people who had and didn't have Kunark installed. Velious didn't exactly have a smooth launch either. Wasn't around for SoL but PoP was alright.
Whoa you managed to find your post in the right forum, good job.
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Fluxus the Rogue
Luke Warm
Luke Warm


Joined: 11 Nov 2002
Posts: 385



PostPosted: 04/15/03 - 13:16    Post subject: Reply with quote

Regan wrote:
like hell it wasn't! I wasn't around for release but the servers turned to shit for atleast a week after Kunark was release, total shit! They were down for an entire day, then there was always one or more of them down at a time from one bugged crash or another, and every couple of hours there was another emergency patch to DL to try and get it working for people who had and didn't have Kunark installed. Velious didn't exactly have a smooth launch either. Wasn't around for SoL but PoP was alright.


The SoL release was absolutely horrible. Servers were down nearly every day. If you were lucky enough to find the servers up, there was a good chance you couldn't play because of hardware and/or software conflicts. I recall there being some issues with nvidia video cards and AMD processors. I think I spent about 3 weeks unable to play while trading emails with generally unresponsive technical support people.

The cool thing about an MMORPG actually crediting their customers with time when the service is unavailable is that it's a level of customer service that Sony doesn't understand. When my cable goes out for 3 weeks, the cable company doesn't say "You need to try a new TV." They credit me for the downtime. Sony basically says "You'll pay us the same amount each month regardless if what you are paying for is actually available 100% of the time or only 20% of the time."

Obviously, Sony's crappy service hasn't convinced me not to play EQ since I'm still playing. But, hearing about good customer service on other pay-to-play game is the kind of thing that'll make me check it out.
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Kikk
Can't Stop Posting
Can't Stop Posting


Joined: 14 Oct 2002
Posts: 695
Location: Jacksonville, NC



PostPosted: 04/15/03 - 13:52    Post subject: Reply with quote

Point being that EQ ALWAYS had more new subscribers signing up then old ones quiting until well AFTER they dominated the whole market.

Shadowbane cannot even grab a decent share of the people that have beta tested the damn thing. I could care less if they called me on the f*****g telephone every night giving me a heads up every time the developers farted I will still not pay for that piece of shit game.
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Paden
RealPoor Master of Posts
RealPoor Master of Posts


Joined: 23 Oct 2002
Posts: 9362
Location: North CAROLINA!



PostPosted: 04/15/03 - 18:09    Post subject: Reply with quote

EQ gave some people 30 free days on there old accounts to try and draw them back in.

I was one of um!
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Regan
Toomuchtimeonhands
Toomuchtimeonhands


Joined: 22 Oct 2002
Posts: 751
Location: Miami



PostPosted: 04/16/03 - 08:06    Post subject: Reply with quote

Minion wrote:
Regan wrote:
like hell it wasn't! I wasn't around for release but the servers turned to shit for atleast a week after Kunark was release, total shit! They were down for an entire day, then there was always one or more of them down at a time from one bugged crash or another, and every couple of hours there was another emergency patch to DL to try and get it working for people who had and didn't have Kunark installed. Velious didn't exactly have a smooth launch either. Wasn't around for SoL but PoP was alright.
Whoa you managed to find your post in the right forum, good job.


Excuse me for only reading the general and EQ forums of Realpoor before. Anyways there usedto be a DAoC and SB forum under the EQ one way back on the original Realpoor, I didn't see it on the list anymore so I just posted it in a nice obvious place so the mods could place it wherever it goes ;p
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