I would not call myself a sucker if I was in your place and I dont think you have a problem that cant be solved. I think like that about everything and everybody and I am mostly right. Now, if you tried absolutely everything that people wrote in here, then I will not repeat those useless suggestions and I will tell you something else in stead. Why dont you try calling customer service and explaining the problem to them. At last that is their job and if anybody can help you, then it is them. This is the best way for solving your problem.