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Occulis
RealPoor Jedi
Joined: 11 Oct 2002
Posts: 13293
Location: Moral Relativity Central
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 Posted: 12/24/03 - 21:15 Post subject: The Christmas Caller. A love story.
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Phone rings. Loud woman with thick Appalachain accent and two screaming kids in the background explains her problem:
Woman: "Okay now I"m confused. It says connect or cancel. What do I pick?"
Me: "You are looking at the 'Connect To...' screen?"
Woman: "Yeah. Mm-hm."
Me: "Okay, you have two options."
Woman: "Uh-huh."
Me: "You have TWO options. And do you want to CONNECT to us?"
Woman: "Yeah. Uh-huh."
Me: "Okay if you want to CONNECT to us, what do you think you click?"
Woman: "Yeah. Uh-huh."
Me: "It wasn't a yes or no question, ma'am."
Woman: "Oh. What?"
Me: "Okay if you want to CONNECT to us, what do you think you click?"
Woman: "I don't know. That's why I'm calling you."
Me: "Please hold."
I put her on hold for 6 minutes while I ate rice. I told the IRC room it was 10, but I checked later and it was actually only 6.
Me: "Okay. Are you there, ma'am?"
Woman: "Mm-hm."
Me: "Okay. I figured it out. If you want to connect to us, click CONNECT."
Woman: "Okay, thanks a lot. Mmmbyebye."
----
You can't make this shit up. Merry Christmas!
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wellspoken
RealPoor Master of Posts
Joined: 01 Feb 2003
Posts: 7137
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Posted: 12/24/03 - 21:26 Post subject:
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haha!
Sounds like some of the morons i talk to :\
all my calls get transferred to me by customer service (tier1) and some of their reps are worse than the customers.
First call i got today, 1st thing i heard out of the tier 1 agents mouth was *burp* my name is Dave and i have <cust`s name> here and she is unable to connect to the internet. I am like ok, can i get the customer`s phone #?
Got the account pulled up and the f*****g port hadn`t been turned on or activated yet.
I was like Dave, i can`t take the call if the port is not turned on.
Then hes like, wtf do i do?
I am like uhh dude, do whatever u want...but i am not taking the call. hah
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compusmack
RealPoor Master of Posts
Joined: 15 Oct 2002
Posts: 6354
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Posted: 12/24/03 - 22:11 Post subject:
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Wow another tech support thread.
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wellspoken
RealPoor Master of Posts
Joined: 01 Feb 2003
Posts: 7137
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Posted: 12/24/03 - 22:11 Post subject:
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yay!
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Occulis
RealPoor Jedi
Joined: 11 Oct 2002
Posts: 13293
Location: Moral Relativity Central
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Posted: 12/24/03 - 22:21 Post subject:
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| compusmack wrote: | | Wow another tech support thread. |
Wow another post count uppage for you. You're realling contributing a lot, man. Maybe by baiting me into flames you can fulfill your destiny as ... uh... whatever you think you're contributing.
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NinjaBurger
RealPoor Guru
Joined: 01 Sep 2003
Posts: 2800
Location: St. Louis
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Posted: 12/24/03 - 22:23 Post subject:
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| Occulis wrote: | | compusmack wrote: | | Wow another tech support thread. |
Wow another post count uppage for you. You're realling contributing a lot, man. Maybe by baiting me into flames you can fulfill your destiny as ... uh... whatever you think you're contributing. |
<.Insert photoshopped Goatse.cx.>
Last edited by NinjaBurger on 12/24/03 - 22:23; edited 1 time in total
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compusmack
RealPoor Master of Posts
Joined: 15 Oct 2002
Posts: 6354
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Posted: 12/24/03 - 22:23 Post subject:
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| Occulis wrote: | | compusmack wrote: | | Wow another tech support thread. |
Wow another post count uppage for you. You're realling contributing a lot, man. Maybe by baiting me into flames you can fulfill your destiny as ... uh... whatever you think you're contributing. |
I just can't help but notice how many of these threads you've made. Sorta gets old after the 10th one.
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