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Tech support plz

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Janoth
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Joined: 17 Nov 2002
Posts: 3135



PostPosted: 07/16/05 - 21:03    Post subject: Tech support plz Reply with quote

Since dell technical support is worthless.

I have a problem. Randomly, my computer will target desktop. I will be playing a game, and all the sudden the game minimizes or crashes, or the window im in will deselect like its not on top anymore. etc. I have run 3 different spyware programs, as well as my fully updated anti virus, and nothing. any ideas?
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khrath
RealPoor Master of Posts
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Joined: 11 Oct 2002
Posts: 8750



PostPosted: 07/16/05 - 21:06    Post subject: Reply with quote

sounds like your anti virus and spyware programs are worthless, not dell tech support =p
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kireol
RealPoor Master of Posts
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Joined: 02 Aug 2003
Posts: 9517
Location: Royal Oak, MI



PostPosted: 07/16/05 - 21:06    Post subject: Reply with quote

what AV/ASW do you run.


also, when shit starts being wacky, that's my signal to go to control panel|add remove programs, and go on an uninstall rampage and clean shit up.
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Janoth
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Joined: 17 Nov 2002
Posts: 3135



PostPosted: 07/16/05 - 21:10    Post subject: Reply with quote

My anti virus is fully updated McAfee. I use Spybot, Adaware, AND Counterspy, which is a pay for spyware program that came with my comp. The dell support guy didnt speak english.

I am checking out removing programs now, but i dont have a whole lot to remove.
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kireol
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Joined: 02 Aug 2003
Posts: 9517
Location: Royal Oak, MI



PostPosted: 07/16/05 - 21:11    Post subject: Reply with quote

k, unisntall ALL of that shit.


install the free version of AVG and M$ Anti Spyware.

Run those 2.

this will fix it.


dont worry be happy
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Janoth
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Joined: 17 Nov 2002
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PostPosted: 07/16/05 - 21:13    Post subject: Reply with quote

<3<3
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motherface
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Joined: 12 Mar 2003
Posts: 3407



PostPosted: 07/16/05 - 21:41    Post subject: Reply with quote

Are you pressing the Windows key on your keyboard?
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Janoth
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Joined: 17 Nov 2002
Posts: 3135



PostPosted: 07/16/05 - 22:05    Post subject: Reply with quote

motherface wrote:
Are you pressing the Windows key on your keyboard?


Nope. I can leave my keyboard with a game up, come back, and itll be minimized or crashed. So I know its nothing I do.
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gotissues68
RealPoor Sensei
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Joined: 21 Aug 2003
Posts: 1866



PostPosted: 07/17/05 - 01:57    Post subject: Reply with quote

Its more then likely an issue with Video drivers or a hidden process thats attempting to take focus away from the current program that has that main focus. I'm not aware of anything for windows but I'm sure if you google'd you'd find something that can be log running processes and also log based on certain events.

For the true tech support deal here's the questions I'd ask you:

What have you changed recently? (Software, hardware, drivers, game patches ect)

Are you running any background processes such as an instant messaging client?

Is there anything else you can think of that seems to correlate specifically happening when the game minimizes?
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