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Frostkiss
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PostPosted: 01/24/05 - 15:12    Post subject: PC question Reply with quote

One of our comp keeps giving me c000021a [fatal system error] and a blue screen when I start it. It won't let me go into safe mode or do a system restore ... anyone have a clue?
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cheese
Luke Warm
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PostPosted: 01/24/05 - 15:18    Post subject: Reply with quote

what version of the os are you running?

here is a couple solutions from a google search of your error..

for NT
http://support.microsoft.com/?kbid=137400

windows xp
http://forums.us.dell.com/supportforums/board/message?board.id=sw_svcpacks&message.id=4585
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kireol
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PostPosted: 01/24/05 - 15:18    Post subject: Reply with quote

virus check

http://housecall.trendmicro.com/housecall/start_corp.asp

if you can get to it
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Tiluvas
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PostPosted: 01/24/05 - 15:19    Post subject: Re: PC question Reply with quote

Frostkiss wrote:
One of our comp keeps giving me c000021a [fatal system error] and a blue screen when I start it. It won't let me go into safe mode or do a system restore ... anyone have a clue?












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Occulis
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PostPosted: 01/24/05 - 15:20    Post subject: Reply with quote

That's just normal windows behavior. Ignore it and, if possible, buy another "Master WindowsXP in 24hrs!" book.

The fact that you know the error code indicates Windows is easy to use.
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Frostkiss
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PostPosted: 01/24/05 - 15:26    Post subject: Reply with quote

I'm running XP on that one, I can't get past the blue screen though, it won't even let me use safe mode ... I don't have a problem with formatting, there's just files on there I need.
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cheese
Luke Warm
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PostPosted: 01/24/05 - 15:29    Post subject: Reply with quote

LOL did you even look at the articles...

do a repair install and repatch....

windows xp
http://forums.us.dell.com/supportforums/board/message?board.id=sw_svcpacks&message.id=4585


But I like Occulis answer better...
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Nictathan
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PostPosted: 01/24/05 - 15:29    Post subject: Reply with quote

You will need to do this in two parts probably.

Part 1: Reinstall Windows on top of itself. Put your XP CD in, and run the setup, dont' format during the setup.

Part 2: After getting files then reformat for a more stable computer.
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Paco
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PostPosted: 01/24/05 - 15:30    Post subject: Reply with quote

Format.

Take this as an opportunity to create a few partitions so that if you have to do this again, you won't lose data.

If you did have partitions, then format now and it'll still be there..the files you need. Wink
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Rennol
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PostPosted: 01/24/05 - 16:11    Post subject: Reply with quote

wave a powerful magnet near the case and your problem should be solved
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wellspoken
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PostPosted: 01/24/05 - 16:12    Post subject: Reply with quote

Heres how to run a system restore from a command prompt.


winME
http://support.microsoft.com/default.aspx?scid=kb;en-us;279736&Product=winme


winXP
http://support.microsoft.com/default.aspx?scid=kb;en-us;304449&Product=winxp
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kireol
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PostPosted: 01/24/05 - 16:32    Post subject: Reply with quote

you could run a system backup by grabbing knoppix linux and burning it on a disk and loading it up and backing everything up and ya! that's sweet.
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Mugaaz
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PostPosted: 01/24/05 - 16:54    Post subject: Reply with quote

kireol wrote:
you could run a system backup by grabbing knoppix linux and burning it on a disk and loading it up and backing everything up and ya! that's sweet.


Or post a pic of boobs
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kireol
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PostPosted: 01/24/05 - 16:56    Post subject: Reply with quote

Mugaaz wrote:
kireol wrote:
you could run a system backup by grabbing knoppix linux and burning it on a disk and loading it up and backing everything up and ya! that's sweet.


Or post a pic of boobs


front and profile plz. k thx
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Domination
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PostPosted: 01/24/05 - 18:28    Post subject: Reply with quote

Rennol wrote:
wave a powerful magnet near the case and your problem should be solved


I've actually had someone do this before when i was jokingly suggested it ;/
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wellspoken
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PostPosted: 01/24/05 - 18:43    Post subject: Reply with quote

Domination wrote:
Rennol wrote:
wave a powerful magnet near the case and your problem should be solved


I've actually had someone do this before when i was jokingly suggested it ;/



Thats nothing. One day back when i worked for a computer manf doing tech support. We had this guy call in saying that his computer was over heating. We did everything we could imgaine to figure out what the problem was...then we opened the case. The guy had the entire case coated in aluminum foil. He called it his firewall - he thought aliens were trying to steal his information.
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Nictathan
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PostPosted: 01/24/05 - 18:52    Post subject: Reply with quote

wellspoken wrote:
Domination wrote:
Rennol wrote:
wave a powerful magnet near the case and your problem should be solved


I've actually had someone do this before when i was jokingly suggested it ;/



Thats nothing. One day back when i worked for a computer manf doing tech support. We had this guy call in saying that his computer was over heating. We did everything we could imgaine to figure out what the problem was...then we opened the case. The guy had the entire case coated in aluminum foil. He called it his firewall - he thought aliens were trying to steal his information.


Sadly, I believe this
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wellspoken
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PostPosted: 01/24/05 - 18:53    Post subject: Reply with quote

Nictathan wrote:
wellspoken wrote:
Domination wrote:
Rennol wrote:
wave a powerful magnet near the case and your problem should be solved


I've actually had someone do this before when i was jokingly suggested it ;/



Thats nothing. One day back when i worked for a computer manf doing tech support. We had this guy call in saying that his computer was over heating. We did everything we could imgaine to figure out what the problem was...then we opened the case. The guy had the entire case coated in aluminum foil. He called it his firewall - he thought aliens were trying to steal his information.


Sadly, I believe this



Working 3rd shift for computer manf, you see lots of whack shit.
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wellspoken
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PostPosted: 01/24/05 - 18:54    Post subject: Reply with quote

wellspoken wrote:
Nictathan wrote:
wellspoken wrote:
Domination wrote:
Rennol wrote:
wave a powerful magnet near the case and your problem should be solved


I've actually had someone do this before when i was jokingly suggested it ;/



Thats nothing. One day back when i worked for a computer manf doing tech support. We had this guy call in saying that his computer was over heating. We did everything we could imgaine to figure out what the problem was...then we opened the case. The guy had the entire case coated in aluminum foil. He called it his firewall - he thought aliens were trying to steal his information.


Sadly, I believe this



Working 3rd shift for computer manf, you see lots of whack shit.



matter a fact, i had a lady call me once with no post/video - she wouldn't troubleshoot the problem. She said God told her not to - so i was like "why did you call if God told you not to troubleshoot". shes like "i don't know" and hung up.
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Nictathan
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PostPosted: 01/24/05 - 18:55    Post subject: Reply with quote

wellspoken wrote:
Nictathan wrote:
wellspoken wrote:
Domination wrote:
Rennol wrote:
wave a powerful magnet near the case and your problem should be solved


I've actually had someone do this before when i was jokingly suggested it ;/



Thats nothing. One day back when i worked for a computer manf doing tech support. We had this guy call in saying that his computer was over heating. We did everything we could imgaine to figure out what the problem was...then we opened the case. The guy had the entire case coated in aluminum foil. He called it his firewall - he thought aliens were trying to steal his information.


Sadly, I believe this



Working 3rd shift for computer manf, you see lots of whack shit.


Used to work for Gateway and then MSN... that's why I believe it
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wellspoken
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PostPosted: 01/24/05 - 19:01    Post subject: Reply with quote

Nictathan wrote:
wellspoken wrote:
Nictathan wrote:
wellspoken wrote:
Domination wrote:
Rennol wrote:
wave a powerful magnet near the case and your problem should be solved


I've actually had someone do this before when i was jokingly suggested it ;/



Thats nothing. One day back when i worked for a computer manf doing tech support. We had this guy call in saying that his computer was over heating. We did everything we could imgaine to figure out what the problem was...then we opened the case. The guy had the entire case coated in aluminum foil. He called it his firewall - he thought aliens were trying to steal his information.





Sadly, I believe this



Working 3rd shift for computer manf, you see lots of whack shit.


Used to work for Gateway and then MSN... that's why I believe it



muhaha, those calls came from when i worked for gateway. haha
omg i hated that job.
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icebreaker
Luke Warm
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Joined: 11 Oct 2002
Posts: 396



PostPosted: 01/24/05 - 19:30    Post subject: Reply with quote

if you have a second box just unplug the drive from the messed up one plugg it into the workign one on the secondary channel and copy all the files you need from it ..then put the drive back in the proper box and reinstall fresh
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