This is very strange. I too have the same problem with second account. It seems that it must be the server’s problem. Maybe we both play at the same server, and on it, you cannot create second World of Warcraft account. I just do not know what else can be the problem. I must say that I am a new player, so I still have many things to learn. Nevertheless, creating second account is not one of them. All those issues are just killing the game, and eventually it will drive the players away from WoW.