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f*****g EB sucks

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Paco
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PostPosted: 11/09/04 - 10:38    Post subject: f*****g EB sucks Reply with quote

I pre-ordered my shit thru EB. The f*****s haven't even shipped my damn shit yet.

I was p****d enough to flame them via email. I wonder how they'll handle it...

anyways..don't preorder shit from them, specially for something like EQ, or you'll be f****d. They can't deliver what they promise.
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Occulis
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PostPosted: 11/09/04 - 10:40    Post subject: Reply with quote

4 real u need some sushi dude
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Rennol
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PostPosted: 11/09/04 - 12:32    Post subject: Reply with quote

go get your $ back and go to Best Buy or Fry's
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Lillyannya
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PostPosted: 11/09/04 - 15:59    Post subject: Reply with quote

EB Games??? The Best Buy by my house won't have EQ2 until November, 15th.. The other Best Buys that are like forever away already have it! I was so angry!...

I went to EB games today and I got there at 10:30 right when they got their shipment in... They didn't even have them out of the box they were just handing them out left and right it seemed!
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Silvermouse
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PostPosted: 11/09/04 - 16:21    Post subject: Reply with quote

Mine is apparantly arriving at 4:30pm via FedEX
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Jakanden
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PostPosted: 11/09/04 - 16:39    Post subject: Reply with quote

Rennol wrote:
go get your $ back and go to Best Buy or Fry's


I am in the exact same boat as Paco. We cant get our money back. It is listed as "Partially Shipped" because of the EQ Character Creator. We just have to f*****g wait. So we both flammed them in E-Mail =)
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Jakanden
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PostPosted: 11/09/04 - 17:06    Post subject: Reply with quote

Oh bloody hell: http://eq2players.station.sony.com/news_archive.vm?section=Headline&id=238

Quote:
We Apologize for EQ II: Collectors Edition Customs Delays

To Station Store customers who have pre-ordered or ordered the EverQuest II: Collectors Edition:

We experienced an unfortunate delay with U.S. Customs in clearing importation of recent shipments of the "tin" in which it is packaged. As a result we will not begin shipping the orders for these units until late this week.

We offer you our apology. At this time we would like to offer you the ability to cancel your Station Store pre-order or order. No refund is necessary as your product has not been shipped and you have not been charged for the purchase.

To cancel send your Station Name and Order number to returns@soe.sony.com. Requests for cancellation must be received by 6:00 PM PST on Wednesday, November 10, 2004. Once you request the cancellation you will be unable to reinstate that order. If you decide you want the product you will need to visit the Station Store to repurchase it.

We apologize for any inconvenience this has caused.

Sincerely,

Sony Online Entertainment


Its not totally EBs Fault it seems. HOwever, i know that some of them did get shipped as I saw them at Gamestop
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Paco
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PostPosted: 11/09/04 - 20:09    Post subject: Reply with quote

They did not meet expectation.

The axe man swingeth.
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Docter
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PostPosted: 11/09/04 - 21:21    Post subject: Reply with quote

I'm in the same boat as Paco and Jak. Sad

Funny how they can get them at their stores, but haven't shipped out the pre-orders yet. Something smells funny...
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Jakanden
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PostPosted: 11/09/04 - 21:46    Post subject: Reply with quote

Docter wrote:
I'm in the same boat as Paco and Jak. Sad

Funny how they can get them at their stores, but haven't shipped out the pre-orders yet. Something smells funny...


Awsome avatar =)
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Docter
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PostPosted: 11/09/04 - 22:10    Post subject: Reply with quote

Jakanden wrote:
Docter wrote:
I'm in the same boat as Paco and Jak. Sad

Funny how they can get them at their stores, but haven't shipped out the pre-orders yet. Something smells funny...


Awsome avatar =)


Yeah, that's me after having to deal with EB's customer service reps. Crying or Very sad
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Jakanden
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PostPosted: 11/09/04 - 23:11    Post subject: Reply with quote

Welp I got an email today saying it was shipped. I hope those f*****s overnighted my shit
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Mark
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PostPosted: 11/09/04 - 23:27    Post subject: Reply with quote

Got mine from EB today (9th) and I didnt even pre-order. I also dont live in the US.
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Eindar
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PostPosted: 11/10/04 - 02:47    Post subject: Reply with quote

Docter wrote:
I'm in the same boat as Paco and Jak. Sad

Funny how they can get them at their stores, but haven't shipped out the pre-orders yet. Something smells funny...


Bingo!

This was all a damn ploy to make for a smooth launch day. Anyone who's played more than one MMORPG knows that the weakest link on any launch day is the login server. Most games will open the floodgates at a certain time, and the login server will get raped. Then they open it again once they fix it, and it'll get f****d again. This goes on and on for most of the first day. What Sony did was delay a portion of the shipments to the vendors (for instance, my DVD version didn't come till today, but my collectors edition was in yesterday, whereas others complained about no collectors edition), and opened the servers without telling anyone. This allowed people to trickle into the game, and server load increased with word of mouth. Then, today, the rest of the people get to log in, but mainly in shifts, due to time zone differences. Less croaking of the login servers.

Brilliant idea, but still p****s me off.
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Silvermouse
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PostPosted: 11/10/04 - 13:19    Post subject: Reply with quote

Jakanden wrote:
Welp I got an email today saying it was shipped. I hope those f*****s overnighted my shit


Mine said it was shipped on the 8th. I paid 11.49 for overnight and according to Fed-ex I'll get it Friday the 12th.

Sooooo, which planet has nights that last 3 days?
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Jakanden
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PostPosted: 11/10/04 - 14:29    Post subject: Reply with quote

Silvermouse wrote:
Jakanden wrote:
Welp I got an email today saying it was shipped. I hope those f*****s overnighted my shit


Mine said it was shipped on the 8th. I paid 11.49 for overnight and according to Fed-ex I'll get it Friday the 12th.

Sooooo, which planet has nights that last 3 days?


Paco and mine are showing as being delivered today - woohoo!
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Goraz
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PostPosted: 11/10/04 - 14:47    Post subject: Reply with quote

EB f*****g sucks.

Gamestop all the way.
I got mine on monday pre-orded.

kthx.
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Silvermouse
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PostPosted: 11/10/04 - 14:54    Post subject: Reply with quote

Goraz wrote:
EB f*****g sucks.

Gamestop all the way.
I got mine on monday pre-orded.

kthx.


I ordered from Gamestop =/
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Gethy
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PostPosted: 11/10/04 - 15:14    Post subject: Reply with quote

Docter wrote:
I'm in the same boat as Paco and Jak. Sad

Funny how they can get them at their stores, but haven't shipped out the pre-orders yet. Something smells funny...


Man, better hope your guild doesn't kick you out for falling behind.
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Vengar_OO
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PostPosted: 11/10/04 - 15:46    Post subject: -==- Reply with quote

Haven't recieved my shipment notification from EB either Sad

They should make an exception for those of us overseas who will end up getting it 2 weeks after the shipment date.
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Paco
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PostPosted: 11/10/04 - 16:07    Post subject: Reply with quote

Silvermouse wrote:
Jakanden wrote:
Welp I got an email today saying it was shipped. I hope those f*****s overnighted my shit


Mine said it was shipped on the 8th. I paid 11.49 for overnight and according to Fed-ex I'll get it Friday the 12th.

Sooooo, which planet has nights that last 3 days?


well, at least i didn't have to pay for my shipping, free 2 day air
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Docter
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PostPosted: 11/10/04 - 16:13    Post subject: Reply with quote

Quote:
Dear Valued EBgames.com Customer,

We are writing to make you aware of a delay with your EverQuest II Collector’s Edition order. Due to circumstances beyond the control of EB Games we received fewer copies than expected, causing the delay of some orders, including yours. We expect another shipment of this game Thursday and, as soon as we receive it, we will process your order.

We at EB Games are gamers ourselves and we know how difficult it can be to receive a game late, particularly an MMO like EverQuest II. As soon as these arrive at our warehouse they will receive our highest priority. Again, we apologize for this delay.

If you have any questions regarding your order you can reply to this email or give us a call, toll free, at (877) 432-9675. We are here from 8:00 AM to Midnight, EST, seven days a week.



Best Regards,

EBgames.com Customer Service


LIAR!!! LIAR!!! LIAR!!!
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Paco
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PostPosted: 11/10/04 - 20:08    Post subject: Reply with quote

at 9 after 7pm EST, the UPS dude showed up..woot.

3 friggen DVDs, hahah
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Vengar_OO
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PostPosted: 11/10/04 - 20:17    Post subject: -==- Reply with quote

Docter wrote:
Quote:
Dear Valued EBgames.com Customer,

We are writing to make you aware of a delay with your EverQuest II Collector’s Edition order. Due to circumstances beyond the control of EB Games we received fewer copies than expected, causing the delay of some orders, including yours. We expect another shipment of this game Thursday and, as soon as we receive it, we will process your order.

We at EB Games are gamers ourselves and we know how difficult it can be to receive a game late, particularly an MMO like EverQuest II. As soon as these arrive at our warehouse they will receive our highest priority. Again, we apologize for this delay.

If you have any questions regarding your order you can reply to this email or give us a call, toll free, at (877) 432-9675. We are here from 8:00 AM to Midnight, EST, seven days a week.



Best Regards,

EBgames.com Customer Service


LIAR!!! LIAR!!! LIAR!!!


At least they sent you an email, I haven't heard shit so far.
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Jakanden
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PostPosted: 11/10/04 - 20:51    Post subject: Reply with quote

Paco wrote:
at 9 after 7pm EST, the UPS dude showed up..woot.

3 friggen DVDs, hahah


How many GB?
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Mark
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PostPosted: 11/10/04 - 20:59    Post subject: Reply with quote

Paco wrote:
at 9 after 7pm EST, the UPS dude showed up..woot.

3 friggen DVDs, hahah


10 CDs for me =P Only took 10 mins to install though, and 10 mins to patch
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Docter
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PostPosted: 11/10/04 - 21:02    Post subject: Reply with quote

Jakanden wrote:
Paco wrote:
at 9 after 7pm EST, the UPS dude showed up..woot.

3 friggen DVDs, hahah


How many GB?


Someone said close to 20GB's after patching.../shrugs
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Nictathan
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PostPosted: 11/10/04 - 21:10    Post subject: Reply with quote

Docter wrote:
Jakanden wrote:
Paco wrote:
at 9 after 7pm EST, the UPS dude showed up..woot.

3 friggen DVDs, hahah


How many GB?


Someone said close to 20GB's after patching.../shrugs


Dunno what they were smokin... 4 gig is all.
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Jakanden
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PostPosted: 11/10/04 - 21:16    Post subject: Reply with quote

Nictathan wrote:
Docter wrote:
Jakanden wrote:
Paco wrote:
at 9 after 7pm EST, the UPS dude showed up..woot.

3 friggen DVDs, hahah


How many GB?


Someone said close to 20GB's after patching.../shrugs


Dunno what they were smokin... 4 gig is all.


f*****g whew
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Docter
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PostPosted: 11/10/04 - 21:17    Post subject: Reply with quote

I said that "someone said"... =P
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