You are the only one! Or maybe you are not. I had similar problem, but it was because of some bags that were nested in my computer. This was happening when my operating system was Windows. I don't know if it would be the same thing with Vista, but I guess bugs are bugs no matter what operating system it is. Anyway, you just need to follow screen instructions and I don't think you will have any problems. It doesn't matter if this is Vista or Windows as operating system. If it is still not working, maybe it is some bigger malfunction and you need to get somebody who knows this stuff.